Hollister
NO customer service - customer service

August
i went to hollister store, then try the clothes in the fitting room. My son and daughter is with me, i put down my coach sunglasses then my son get it and wear it. Then we went outside the fitting room to pay. I put my kids on the side while i was paying. Just 2 to 3 steps from the cashier. So i know my kids is still holding my glasses. There's no people in line so it was fast. We go out of the store a few steps away then i remember my sunglassses so we went back. I asked the staff if they saw it but said not. They dont even care. I asked if theres a camera? They said just on the cashier only. So we went home. Then call them agin if they could help me. Just look on their security camera while i was paying, if i still have my sunglasses just to make sure. And then they said they dont have access to the camera's. Then i said because its just a glasses so u dont care... Im not even finish talking to the person who answer my call, he just hang up the phone. Horrible. I mean they could do something if they want. They could help me. What if the sunglasses is worth a million. They dont really care!!! Glad that some of their stores get closed. Even the sister co. Abercrombie n fitch. Dont patronized this product!

Company: Hollister
Country: USA

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