AT&T Inc
Ordered MotoRazr Phones, Received Samsung and Service Never Started
- 06-10-2007
- 15
We ordered new A T & T cell phone service on Feb 24. We ordered MotoRazr phones at the same time. As of today, March 13th, we have just received the cell phones which were not the Moto Razr but a Samsung phone. Cingular insists that is what we ordered. On Saturday, March 10th, it was verified by AT & T that we had ordered MotoRazr phones and they would be shipped on FedEx overnight delivery on the 12th. We have had every excuse that AT & T plus Cingular can think of as to why our service has not started. Quote: "they made a mistake in transposing one of our cell phone numbers the order had been cancelled, the order was being investigated for fraud. "This has been a FIASCO.
Company: AT&T Inc
Country: USA