Xerox Federal Credit Union
Ripoff of over $9,000 in ach debits non compliant with federal regulations

Miscellaneous

This company failed to properly advise me of my rights to dispute ACH transactions under Federal Regulations E and NACHA guidelines established to protect the consumers from dishonest companies ripping us off. They've NEVER responded to my numerous calls at their 1-800-932-8222 number or admited receiving my faxes, overnights and even had to take time off work to drive 40 miles to their nearest location. After meeting with their District Operations Manager I received VERY POOR customer service, my calls with a stutus of my claim were returned once in a week's time. To make a long story short this company is now making me liable for thousands of dollars in unauthorized transactions not to mention at least $1,000 in NSF. The company that made all the transactions was in Canada and should never have been given access to my account. CANADA SUCKS They state I didn't notify them in time and THATS A LIE. Please help as they took my life savings and have made this the worst case of BIG BUSINESS ripping off the consumer I ever experienced. Please don't let them get away with it.


Company: Xerox Federal Credit Union
Country: USA
State: California
City: EL SEGUNDO
Address: 2200 E. GRAND AVENUE
Phone: 3106400543
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