Broken Arrow Kirby
Ripoff, lowered trade-in value, reported financing for more than agreed

My husband was shown a demo of a kirby back in 2004. He wanted it. We couldn't afford it ($1800) but the salesperson said he would take my old kirby as a trade-in.

He said he would give us a certain amount on our old kirby, but when the paperwork was given to us, the amount had been changed to a lower amount and the amount financed was above what we agreed to.

When I called the customer service department of the finance company to point it out to them, they said there was nothing they could do since we already signed the papers. We were given their return policy but they did not uphold it.

We were stuck with the vacuum and the bill and are being sued for it today, since we could not afford a $1800 household appliance.

Company: Broken Arrow Kirby
Country: USA
State: Oklahoma
City: Broken Arrow

  <     >