The Kirby Company
Kirby G6 Vacuum Cleaner Ripoff

The following is being put on the internet in as many rating sites as we can find. The Kirby is a great Vacuum cleaner, but the cost is outrageous and the salesman even worse.

A door ro door salesman got my wife to buy a Kirby. For $1800!!! Obviously a big mistake. I called the next day and told them to pick it up as we were excercising the return policy. The salesman asked what I though it was worth and I said I would never pay over $1000 no matter how good it was. He offered to change the price to $990 and I agreed.

Funny, he never seemed to be able to come by to correct the loan agreement and a month of delays later, a service company is calling us for the first payment for the $1800 amount.

After many calls to the salesmans office, and many broken promises on when he would call back or come over, my wife tried one last time. A new secratary answered her call and actually put the salesman on the line. My wife told the salesman if he could not make it over in the next 90 minutes, she would bring it back to the shop and return it. He said he did not care!

She took the Kirby to the shop and spoke with the manager, who tried to make all sorts of excuses for the salesman. But the salesmans awful attitude was too much and she told the manager to cancel the contract. The Kirby has been returned. What an awful experience.

Company: The Kirby Company
Country: USA
State: California
City: San Francisco
Address: 1920 West 114 St
Phone: 8004948586

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