American Express
Rental Car Damage Claim Denied Because Spouse Signed the Agreement

Me and my wife went on vacation we went on line and reserved a car with my American Express gold Corporate Card when we arrived at the car rental agency the agent asked who would be the primary driver I said my wife the agent then asked her to sign as primary driver and proceeded to have her sign the rest of the agreement.
We had a little fender bender and when I called the American Express to notify them and ask for the coverage of the $500.00 deductible that my card gives me right to the trouble began.

They now said they will have to deny the claim because I did not sign the agreement and my wife did and she is not listed on the card They claim they send information in a form of a notice every year that covers this issue I do not ever remember getting a report of this nature and even if I did I doubt it could be ABLE TO BE read by me due to my eye problem and their small print

Thus American Express finds a loop hole not to pay so please let the public be aware that American Express has all kinds of loop holes not to pay and please laugh with me when I see one of their commercial showing them going out of the way to help one of their card holders they proved to me that is just a big joke

Company: American Express
Country: USA
State: Ohio
City: Cleveland
Address: PO BOX 94729
Phone: 8003381670

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