Columbia House Music
Scam is no music to my ears

Columbia house has special offers that lead the buyer to believe that they are getting exceptional deals. Promotional offfers like cd's for $. 1 with the purchase of 6 cd's (discounted price of $19.99 average and and after having purchased the 6 cd's one is obligated to purchase one can get additional cd's at sale price of $19.99 and 2nd one thereafter at$11.99-$14.99-"shipping and handling") sure the promotional offer sounds great but what they fail to mention is how much the "shipping and handling charge is." well let me put it to you this way, i ordered 11 cd's. Cost for cd's was about $6-7dollars.

My total cost came up to a little over $38.00."$31.00 dollars for shipping and handling? Please let's get real. The offer also stated that if not completely satisfied, one can return the cd's... Within approximately 10 days... Free of charge. The package was shipped via regular mail, there was no real way of knowing exactly when the package arrived to my residence. Furthermore, it was unclear how i was to return the product. I attempted to contact columbia house several times via the phone # that was enclosed with my invoice, to no avail.

Recording kept telling me to cal later or e-mail them. I finally decided to try the supposed quicker way... E-mail. Well ive sent 3 e-mails within a 2 week period and yet no response. One good thing i discovered is that i am not the only one complaining. Apparently there are several unhappy music lovers who after having received their invoice, heard the music of another tune... Fraud. There is a class action lawsuit pending in which customers felt they were mislead by columbia house' misleading promotions. Rebates have been issued to mebers who purchased products from them from 1993 to dec.
I decided to return the cd's back to columbia. My cost to ship and handle...$5.75.
What a deal i mean steal!

Jopse
los angeles, california

Company: Columbia House Music
Country: USA
State: Nationwide

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