Central Refrigerated Service
Mistreatment of employee truck drive

My husband got hired by this company and was told that he was going to do his training with a team driver for 4 weeks, upgrade to his own truck and then 4 days hometime afterwards. On his last week of training he informed his terminal, which is in Irving, Tx, that he would be there and finished with his training on Wednesday so that they would have his truck ready for him so he could upgrade and then go home.

They got there Thursday morning and he was told that his truck wasn't ready, so they put him up in a motel for TWO DAYS! He was nowhere near home which is 10 hrs. Away. They said that he needed to pick up his truck in Denver, Colorado and that they would find another driver to take him up there. Saturday came around and they made him check out of the room at 11:00. The driver who was supposed to pick him up was supposed to have been there at 1:00 P.M., instead he got there at 5:00 P.M., mind you my husband was NOT in a room and was waiting for four hours in the lobby.

The weekend dispatchers didn't really help him out and just had him sitting around, like the prior dispatcher that was supposed to have his truck ready for him during the week. Finally when he got to Denver he had to sit around and wait ANOTHER 2 days because his truck wasn't ready. It came without the permit book and had expired permits and needed new stickers... Tuesday came around and he was still waiting... Finally when he wrote on the Qualcomm and asked if he was going to get paid for all the down time... EVERYONE wanted to help him... This because the money that he gets paid ($50) a day comes out of their budget (the office in Irving). So instead of sending him back home to Texas like he's supposed to they gave him a route to Spokane Washington.

By this time my husband was beyond pissed but being the professional that he was he didn't say anything... I don't want to go on with petty details but long story short they haven't sent him home yet and this company has the worst communication with the drivers. Unfortunately my husband just started working so he has to put up with this bs. I would NOT recommend this company to anyone. They don't give a hoot about anyone but themselves...

Company: Central Refrigerated Service
Country: USA
State: Utah
City: West Valley City
Address: 5175 West 2100 South
Phone: 8019247000

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