A & E Factory Service
Washer repair delayed for weeks and no date for fix

For most of the month of Dec, my new LG washer continued displaying a UE code saying my load was unbalanced. By the third week of December I would get the code 5-7 times per load. I asked for a repairman to come look at the washing machine. A&E sent a new person and they ordered rotors, drums and gear, which took about a week to get here. Ok, not bad for LG. But I can't get a tech back for at least 3 weeks, even being on standby! Ok, Jan 23 comes around and the techs don't even open the boxes of parts and tell me that they need to order the computer board instead. What! I can't get A&E to give me a date for repair when the computer gets in, AND I can't even get them to expedite the shipping because of their error. I've called LG to send out a competent repairman.

Company: A & E Factory Service
Country: USA
Address: 952 E. Baseline rd Mesa AZ 85204
Phone: 8009059505
Site: aefactoryservice.com

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