City cell
Payment for Clear Wireless Service Not Credited, Out $50

A payment for my Clear wireless service was made at this location, wrong information was given towards my account and the seller accepted a payment of $50.

I waited until the next day to find that my internet service had not been activated. I immediately headed back to the location to rectify my situation. The store clerk's response was that somebody else's account was paid and they could not do anything about my account.

When my information was given, the store clerk did not verify with me my account information like name, address and so on. The information that was given to my account was a user name for my Clear wireless service. I've also verified with Clear and was told no transaction has been made.

Today, January 6, I've learned that I am out of $50. The employees at this location have made no attempt to rectify my situation and show no interest in helping me.

Company: City cell
Country: USA
Address: 221 East Tremont ave. Bronx NY 10457

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