AC Nielsen
Homescan beware - trash = big bill

A few weeks after we moved into our new home (August), My husband and I received a box from AC Neilsen home scan. We did not solicit this device to our knowledge. (At best, we think long ago we said we would be interested in having the TV rating system) In it was a homescanner where I was to log all of my purchases. I thought that I might as well try it, but upon opening it, the device did not work. Since I did not ask for nor agree to pay for this device, I threw it in the garbage along with all following mail from AC Neilsen (junk is junk, right?). Months later I get a letter from a collections agency collecting a debt of $274.00, or the device.

Obviously, I no longer have the device nor do I think I should be accountable for the $274.00 the broken device supposedly costs. I am also obviously upset and feel it is not appropriate to be sent to a collection agency. I feel that it is fraudulent for companies to send out broken unwanted merchandise and expect unsuspecting citizens to pay for it.

Company: AC Nielsen
Country: USA
State: New York
City: New York
Address: 770 Broadway

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