Sirius/XM Radio
Consumer Report
- 07-02-2013
- 31
I generally let it lapse and wait for a deal offer. I called last year for a 6 month renewal - for $30. I paid per credit card and made it expressly clear to destroy my card # after the charges went through. I was told no problem.
Being trusting, I forgot about the issue and moved on.
I just called after a letter re: renewal. It turns out I was charged $188 for a year and they kept my credit card number on file and would have renewed had I not called!
I am furious with them! They had the gaul to say it would be a $2 fee to delete my card number, but they would be kind and waive it. They offered me many deals. I offered them mine: free for a year to make up for the cheat they pulled on me. They said no, so I offered to post the truth on the internet. If I cost them a few customers, then I have done my job, and I have spared a few souls the pain I went through.
If you can get it for $5 a month, sure. Any more = NO.
Company: Sirius/XM Radio
Country: USA
State: New York
City: New York
ZIP: 10020
Address: 1221 Avenue of the Americas
Phone: 2125845100, 8665287474, 8886355142
Site: siriusxm.com