JustFab.com
Consumer Report
- 06-09-2013
- 14
I ordered a pair of shoes over the phone. Months ago, and just looked at my bank statement and they took $39.95 or more. I called the customer service to get my money refunded, the first time I called this woman said there is no way to refund because I clicked the terms & agreements. Heres the thing I ordered over the phone, how did I click something over the phone? Its impossible. Then I called a second time to see if I could talk to a Supervisor and a guy answered and said the same thing and kept asking me what the problem was, I got frustrated and handed the phone over to my husband, he said do you know about the Better Business Bureau? And the guy hung up. I am calling my bank tomorrow to see if they can take the charge off my account. I did cancel my membership that I never agreed to and hopefully won't be charged again.
Company: JustFab.com
Country: USA
State: California
City: El Segundo
ZIP: 90245
Address: 2301 Rosecrans Ave
Phone: 3106830940, 8663370906
Site: justfab.com