Direct TV
Consumer Report
- 05-24-2013
- 42
I had called Direct TV and spoke to agent, Erica on 05/22 to see about cable services. She said to sign up on this day that the total charge would be for $21.37, explained to her that I would have to wait until payday on 05/24 and call back. Erica from Direct TV, then put me on hold and said she spoke to her superviser and they would not charge my debit card until Friday 05/24, said this was fine but 3 times during call with Erica, explained not to put through bank until 05/24. However, Erica charged my bank on 05/22 and on Friday 05/24 I had over $51.00 taken out in overdraft charges to my account.
Company: Direct TV
Country: USA
State: California
City: El Segundo
ZIP: 90245
Address: 2230 East Imperial Highway
Phone: 3109646508, 3109645000, 3105355000, 8005315000, 8773864312, 8886532520, 3109641577
Site: directv.com