Verizon Fios
Consumer Report

Miscellaneous

My verizon account was put on hold by the bbb but they never contacted them back about my credits and charges so the hold came off in november without being notified so then they asked for all the back monies, i paid them the rears of 2395.00 in which i have an email which paid my one bill until febuary 2012out a new bill march came out with made it 2580.00 in which i paid it in full before it was due 3/8 i had until the 3/11 they shut off all my stuff on the 11th even though it was paid and added another 200 to the bill and the bill gets larger and larger each month i then they charged me twice for a new device in which i did not need it was suppose to be free and i have credits and monies which are not applied to my bill and i have the head person kim thompson calling my a liar she is vice president to the big guy i emailed her and she also is very nasty. I want all this taken care of i have been on the phone to much for this problem please call for further information (Personal Information Removed) phillip episcopo s


Company: Verizon Fios
Country: USA
State: Florida
City: St Petersburg
ZIP: 33733
Address: P.O. Box 11328
Phone: 8885531555, 8662686107, 8888818161, 8008374966, 8006983545
Site: verizonfios.com
  <     >  

RELATED COMPLAINTS

Verizon
Didn't apply payments and credits correctly. Now they say I owe $577.60 due to double charging me. Trenton

Verizon.com
Consumer Report

PaymentOne
Paymentone Added charges to my Verizon telephone that I did not authorize. I don't what the charges are for

Verizon Fios
Consumer Report

Verizon ESBI
Voice mail rip off - charges appearing on Verizon bill

Verizon FIOS
Poor Customer Service

Verizon
Ill fios with internet and telephone

Verizon FIOS
Billing

Verizon
Scam charges

Verizon Fios
Consumer Report