Reachout Wireless
Consumer Report

Paid for a phone that i never received. Representatives were giving false information, the varies reps/supervisors i had talked to all gave me different or misleading information, and i would say about 90% of the time i would not receive a call back and i was never replied back through email. I had filed complaint through BBB which was closed or "resolved" wrongly, was called from "complaints dept" and was offered a replacement phone instead of refund which i had denied. When i had called company, they informed me they couldnt make a refund because they never collected money from me. I sent in all paper proving i did, i had recieved phone i didnt want either and had to pay mail it pay. Usps tracking shows they received phone back which i am being charged a restocking fee for. When trying to contact company i am given run around or no answer. Till this day i have not received a call or email from company nor my refund

Company: Reachout Wireless
Country: USA
State: Ohio
City: Columbus
ZIP: 43224
Address: P.O. Box 247168
Phone: 7405491092, 8778709222, 8778709444, 8778709111
Site: reachoutmobile.com

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