Mattress firm
Eally poor service

Miscellaneous

I ordered a mattress to be delivered to my daughter's home online. This was Saturday. I was told it would be delivered Tuesday but they would call first. No call and no mattress. My daughter called them Wednesday and was told she would receive a call back within 20 minutes. Two days later after no call back, I called and was told it would be delivered Saturday. Again, no call and no delivery. I called Sunday morning and was told they would deliver that day. Well again, no call and no delivery. I called Monday and was told I would get credited for the amount of the bed on my credit card and transaction was cancelled. Well here I am with no bed and no credit on my credit card..


Company: Mattress firm
Country: USA
Address: online
Phone: 8669423551
Site: mattressfirm.com
  <     >  

RELATED COMPLAINTS

American Mattress
DON'T BUY - delivery

Sears 01337
Poor Service, Lying Manager and Store Theft - Incompetent Managerial Staff

Sears
I want my mattress! - Sealy Mattress

Mattress Warehouse
Mgr. KEVIN SMITH ripoff tricked and lied to us

Mattress One
Hector (Warehouse manager) this is the reason why companies get a bad reputation, not honest, trustworthy, and since when if your company messes up, over and over again, do you hang up on customers, after you still haven't deli

Sleepy's
The old bait and switch scam... POOR, POOR Customer Service

Sears home services
Customer service - Mattress and foundation

Good Team Movers
Good Team Movers is a scam and rip off!

Mattreess 1 One
Failure to deliver product that I paid fo

RC Willey
Delivery! - mattress