Virgin Mobile
Consumer Report

I bought a Samsung Intercept for $79.99 plus tax in April and it worked well for about 3 months. Then it started malfunctioning. I called and asked for a different model phone, same price. I was told it was against company policy. They could only replace it with another Samsung Intercept. Within a month my first replacement malfunctioning. Replaced with the same piece of crap model. It malfunctioned within a month. They replaced it with another piece of crap. It took 2 months to malfunction. They replaced it again. Another malfunction. I've been through 6 replacement phones. The last one that I got this past week couldn't even be activated, because the MEID number wasn't in their system. It took 2 days and 4 calls to Virgin Mobile to get through to a supervisor's supervisor. That person even hung up on me. But I called right back and it was activated. BIG MISTAKE! It has malfunctioned from the moment I loaded the first app, an antivirus. I really hate this phone and am sick to death of arguing with Virgin Mobile.

Company: Virgin Mobile
Country: USA
State: New Jersey
City: Warren
ZIP: 07059
Address: 10 Independence Blvd
Phone: 9086074000, 8883221122, 8667948049, 8003755018, 8667270665, 8772915717, 8778778443, 8883215880
Site: virginmobileusa.com

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