JustCloud
Consumer Report
- 03-23-2013
- 10
I signed up for backup with this company. The backups never happened, thought they would slow my computer for hours at a time. Then they told me to upgrade the software (which is extremely spacious). I did so, and nothing changed, thought they said it was backing everything up. When I just checked the website, it said the last backup was over 2 months ago, despite manually doing it each day. They said it was because I didn't have an even newer version of the software of which I was never made aware of. When trying to delete the old software, it took over 3 days and has slowed my computer immensely. They have never offered any refunds or granted my multiple requests for cancellation.
This is a total ripoff, and they have literally stolen my money and made me lose countless hours of time. I also need to now get a new computer, because the software has ruined it.
Company: JustCloud
Country: USA
State: Hampshire
City: Whiteley
Address: Unit 6, Fulcrum 2, Solent Way
Phone: 4803045432
Site: justcloud.com