Verizon Wireless
Electronic check payment taken twice, account overdrawn $325

I paid $403.05 on my Verizon account by electronic check. I waited a few days, checked my account and it showed I still owed the $403.05. For fear of being disconnected I sent the monies again. Then on March 1 they with drew the money. On March 4 they with drew the $403.05 again. I discovered this on the 5th of March. I only wanted to send one payment and I asked for the money to be returned. They told me 48yrs. I called again on March 8 they then told me it would be the 14th. And if I sent a copy of my bank statement they could return the monies faster, before the 14th. My bank sent the statement March 8. I called March 11 and they told me that the statement was not expedited at all.

Since Mar. 5 my account has been overdrawn $325. Now this amount will be taken out of my next Disability check. I live on a fixed income and have a terminal condition. They know all of this and still unwilling to do the right and moral thing. Mean while I haven't had any money to even buy food.

Company: Verizon Wireless
Country: USA
State: New Jersey
City: Basking Ridge
ZIP: 07920
Address: One Verizon Way
Phone: 8009220204, 9085592000, 2012542544, 9732542000
Site: verizonwireless.com

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