Verizon
Fios bill $100 over quote and higher bill after cancelling

Miscellaneous

I got FIOS installed on Jan 26. I received my first bill and was $100 over what was quoted. I emailed at least 10 times to Mr. Sullivan office to correct. Was referred to D. Terry who was worthless. I canceled my service on Feb 23rd, returned all the equipment. Today I get another bill even higher than the last one. I have asked via email to get this corrected and no one seems to care enough to handle this situation.


Company: Verizon
Country: USA
State: California
City: Sacramento
Phone: 18004831000
Site: verizonwireless.com
  <     >  

RELATED COMPLAINTS

Verizon Fios
Expensive Fios Package, Poor Quality and Unreachable Customer Service

Verizon
Fios bundle price not applied, late fees added to disputed bill

Verizon Fios
Fios Bill Higher Than Quoted Because of Two Set-Top Boxes

Verizon FIOS
Charged $198 With No Paper Bill Despite $79.99 Plan

Verizon FIOS TV
FIOS TV guide hard to read and no way to send feedback

Verizon FIOS
Bundle Billed Far Above Promised $99 Fios Price

Verizon Fios
Atrocious service - Fios TV, internet package