Optics Fast
Consumer Report
- 03-06-2013
- 17
This is probably the worst customer service I have experienced. Becky is just awful. I placed order in mid-December, and did not receive product until February. The product was wrong and receiving took another 3 weeks instead of 10 days as promised. Disconnected calls on hold, numerous emails unanswered and never any follow-up was what I dealt with. I was promised reimbursement on shipping the wrong pair back and have yet to hear back. Again, have sent numerous emails. Buyer beware! I finally did receive the correct pair of glasses but the frustration wasn't worth it. Sounds like I was one of the lucky ones.
Company: Optics Fast
Country: USA
State: New York
City: Brooklyn
ZIP: 11235
Address: 1421 Sheepshead Bay Road #336
Phone: 8662163478
Site: opticsfast.com