WakaNetetWork
Consumer Report
- 02-13-2013
- 5
Wakanetwork emailed me a message about a $100.00 giftcard I had won plus valuable coupons.
It was nessessary to pay them $2.99 for handling fees.
The handling fee was taken from my debit banking account and I recieved no gift card or coupons.
Shortly thereafter on dec. 6 $59.99 was taken from the same account without my OK.
I immediately call their customer assistance line and explained that I did not want their service that the $59.99 was supposed to buy, I was not informed that this service was the purpose of the Gift card offer and I did not want their service. I asked that my $59.99 be refunded.
I was assured by their agent that a refund was on the way. This was on Dec. 10.
As of Jan 25 I have called wakanetwork a total of 9 times including twice on the 25th.
Each time I was told that the money was being refunded. Each time it has failed to happen.
It is clear to me that these people have no intentions of refunding my money.
Company: WakaNetetWork
Country: USA
State: Nevada
City: Henderson
ZIP: 89074
Address: 701 N. Green Valley Parkway, Suite 200
Phone: 4591218344, 8773321490
Site: wakanetwork.com