123Mountain
Consumer Report

I ordered the wrong size mittens when I tried to return them/exchange them. I was told they don't do exchanges even though their web site says they do. The website also doesn't say you will have to sign for delivery. When I tried to return them they told me I need a RNA# that only the owner can provide, who was home sick. Angela told me to wait for the # before submitting anything after waiting 24 hours I called and spoke with Andrew. Andrew said I need to submit the return form via email PDF because the fax was broken, and then the owner would provide the # and I then could return my mittens. On 1/31 they acknowledged my email without the RNA#. I have not received any further information.

Company: 123Mountain
Country: USA
State: Colorado
City: Lakewood
ZIP: 80228
Address: 13701 W Jewell Ave
Phone: 3039844649
Site: 123mountain.com

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