DirectTV
Sales misleading bait and switch! - direct tv

I spent almost 40 minutes on the phone today with Dennis from sales. I asked to get a realistic quote for the ultimate package along with the genie whole house HD DVR system for the main TV and two others. I was quoted 56.99 for the first year. He then said to check for other deals they would need to run a credit check. My wife and I gave our credit infor. He told us we scores very well but the monthly fee would not be 66.99 because his initial quote did not include an HD receiver nor the genie whole house. If you are not giving me a quote for what I ask for I call that misleading. Seemed like a bait and switch. Who calls Direct TV an asks for a quote for low def? I would steer clear of this company.

Company: DirectTV
Country: USA

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