Cricket Wireless
Charged Monthly Fees After Phones Returned and Service Cancelled

I have recorded voice conversations with Cricket employees throwing us back and forth from one dept to another. We never used their services, returned their phones because they did not offer what they promised, and we received a full refund of the phone. But they have charged our credit card without consent for the monthly fees although the phones were returned and the service cancelled. I have recorded phone calls where they are telling me they will refund me, and now I received a no reply e-mail stating that our credit is being denied because our service is still active although no phones are in our possession and service was cancelled since november

Company: Cricket Wireless
Country: USA

  <     >