LevelaSkinCare.com
Consumer Report

I ordered a FREE sample from Levela and paid the 5.00 postage with my debit card. On Jan 9th 89.95 was debited from the same debit card by Levela. I contacted them and was told through an automated phone system that they had shipped their product to me. There was no option to talk to anyone, only automated choices. I was told that if I wanted my money refunded, I would have to send the product back to them at my own expense by Feb 2. I was given the address and a number to put on the package when I sent it back with the promise that they would refund my money. I never received anything from Levela, and have made 4 attempts to contact them by phone and email and they have never replied. They took money from me without my authorization and now it appears they will not refund it. I have today sent them a demand letter.

Company: LevelaSkinCare.com
Country: USA
State: Utah
City: Salt Lake City
ZIP: 84111
Address: 299 South Main St., #1300
Phone: 8882251718
Site: mylevela.com

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