Michael Ko
Consumer Report

Miscellaneous

My son purchased a MK Hamilton Quilt bag for me for Christmas. It was iin the Myrtle Beach SC Store. I used it for about a week and the black trim around the handle peeled off. I took it back to the store and the lady exchanged it for another bag. The same bag. I used it again for another week and the same thing happened.in speaking with my sister in Orlando, She said her MK purse did the same thing. So this must be a problem with the handles with a piece of black trim around the handles. Anyway, I took the purse back to the store and the girl said that the bag, being made from sheepskin, should not be used as a daily bag. Only to use it for about 3 months, then change to something else. (What?) I only had the bag for about a week.
Stupid girl. Now she is saying that corporate must be contacted because there is probably a defect in the manufacture of the bag. They will probably repair it for me... Nice huh... I don't want it. A $350 bag.
I will certainly put this out there for others. Not happy... Get a grip corporate... What is the matter with you. It is time to purchase from Cole Hahn... They treat their customers right... Take a lesson MK.


Company: Michael Ko
Country: USA
State: New York
City: New York
ZIP: 10036
Address: 11 West 42nd Street, 21st Floor
Phone: 8009081157, 2128135900
Site: michaelkors.com
  <     >  

RELATED COMPLAINTS

OfficialMichaelKorsOutlet.net
Consumer Report

Plato's Closet, Winmark Corporation
Horrible Customer Service

Dooney & Bourke
Ripped off on purchase and money

Lvlx
Rude, impatient, no customer service skills, impolite, bitchy, acted like i stole something, humiliated

Coach
Ripoff Does not honor the lifetime warranty for manufacturer defects of product

Michael-Kors-Plaza
Consumer Report

Wbags
Gives only 3 days warranty on their products will not replace or offer any restitution for poor products that break after three days Ripoff

Coach Factory Store Opry Mills
Horrible customer service

Michael Kors 1st
Consumer Report

Wilsons Leather
Jessica Simpson Purse (Black with two pockets'black/white checker')