CSX Corp
Storm Drain Collapse and erosion that has washed away yard and trees

Dear Sir, I am e-mailing you because of a serious problem with a water drain system that has collapse at a rail line behind my house. I have contacted the Company responsible which is CSX and they have sent me a letter that it is compliant without coming out to see it first. When I questioned them on it they said that I could not do anything about it. What has taken place with the storm drain, it has collapse over time and began diverting water into my yard and tunneling under it, as well as washing topsoil away from the root that has caused trees to fall in the past. At this time there are about 4 trees that are on the edge of the bank with all roots exposed and has washed away about 5 feet of my yard. Railroad ties have fell down from the tracks and into the stream as well in the backyard. Can you please send someone out to look at it and help me determine what to do about it. I have received nothing but dismissive attitudes about it. I regret to say that it seems that only when one of my sons falls thru the ground is when someone will give it its due attention. If you can help me that will be great. I thought about the news media but I don’t want that type of spotlight. I just want my backyard safe and as a firefighter and a soldier, I recognize unsafe. Please help!

Company: CSX Corp
Country: USA
Address: 500 Water Street 15th Floor Jacksonville FL 32202
Phone: 9043593200
Site: csx.com

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