BenFranklin.com
Consumer Report
- 12-16-2012
- 14
Ordered yarn that was hard to find. Didn't get yarn for about 2 weeks, emailed them. They said they were closed for Thanksgiving and they need to contact Red Heart. Have been in contact for about 4 rounds, they keep telling me they should expect shipment. Haven't received anything. Called and told to leave message. They haven't responded my last email for a week, I left a message and emailed them. Told them I expect to receive my order within a week. If not, I will be calling my credit card company and BBB. We'll see what happens.
Company: BenFranklin.com
Country: USA
State: Michigan
City: Grand Rapids
ZIP: 49507
Address: 165 Cottage Grove S. W
Phone: 2175547334
Site: benfranklin.com