LoanDepot.com, LLC
Consumer Report

Paid to lock my rate for refinancing my home, after emails and paperwork being sent back and forth for months, I was told my paperwork was ready to be finalized.
A day after I was informed that everything was ready for closing, I then receive an email stating my loan status is closed, upon calling the person doing my paperwork (chris) said "I took too long" and that I had to pay another fee to restart the paperwork. I was never given warning a deadline date and the person handling my paperwork was not even aware of it, otherwise he would have never told me the day before that they we ready to finalized.
I ask to speak to a supervisor and I was ignored.
I have 760 credit score and steady income if I had a problem with being a poor candidate I would understand, but I didn't get my loan due to the person handling my paperwork, its obvious he didn't keep up with my paperwork.
I had my credit marked by loandepot and wasted 6 months.
Thank you

Company: LoanDepot.com, LLC
Country: USA
State: California
City: Foothill Ranch
ZIP: 92610
Address: 26642 Towne Centre Drive
Phone: 8883376888
Site: loandepot.com

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