Loan Depot—Gloria Z
Took my money, strung along for 3 months, poor follow up

I locked my loan in August. Gloria Z and her underwriting cohort were constantly asking for more paperwork, back tax information, and documentation, over the course of almost 2 months. They would rarely respond to my calls within 48 hours. My credit score is just under 800, and I paid $990 dollars for two property refinances, yet, when the loan finally went to the underwriter in November, 3 months after the lock! I was told my employment status had changed, I was not approved, and no refunds would be granted. When I called to ask Gloria for her manager's name and number, we got into an argument, she said, "Don't threaten me, we have lawyers!" then hung up on me. Absolutely disgusting behavior, and awful experience.

Company: Loan Depot—Gloria Z
Country: USA
State: California
City: Foothills ranch
Address: 26642 Towne Center Dr
Phone: 9494706227
Site: loandepot.com

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