New Way Dry Way Carpet Cleaning, Iowa
Carpet cleaning via Living Social Coupon - I told you I would complain if you ignored us, Ken. I'm just getting started

This company is HORRIBLE!!! We called and set up our appointment, for November 29th. On OCTOBER 28th, they called to confirm the appointment for the next day and left a voice mail. I decided to just keep the appointment as it and got all the furniture moved the next morning. They were supposed to come between 11am and noon. He called at 10:30, again leaving a voice mail, telling me that he had rear ended someone and ruined the equipment in the back of the van (?!) I thought it sounded fishy, as he went on and on and just kept elaborating his story. It sounded fake. He told me to call to reschedule. I started calling the next day, all the numbers I could find (3) and he never answered. My husband and I both left messages at all numbers. He NEVER answered and NEVER called back, even after a month when I told him we would contact Living Social, leave negative reviews online and call the Des Monines IA Better Buisiness Bureau. Ken Landgrebe from New Way Dry Way Carpet Cleaning is a crook! DO NOT USE THIS COMPANY. I have found multiple complaints about this company online. Do not use this horrible company.

Company: New Way Dry Way Carpet Cleaning, Iowa
Country: USA

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