American Airlines, Inc
Fell and Injured at O'Hare After Being Misdirected

Recently I was in route to Costa Rica and I went to a counter at Ohare airport in Chicago, I went to the counter of American Airlines and asked the woman behind it which way my plane was. She directed me to the right, I went there and the plane had already taken off when I approached the counter and told the woman she had misdirected me, She barked "Get Back"" when I stepped back I crashed into the post that hold people in line fell backwards, and must have passed out because the next thing I know someone is picking me up off the ground throwing me on a cart I am rushed to a plane at 20 -30 mph thru Ohare, and thrown on. When I arrived in Costa Rica, my family thought I had been robbed and beaten I was black and blue all over. They took me to a clinic in the airport in Sanjose gave me a pill sent me on my way. I arrived at my residence and realized I was missing my wallet that had all my money, credit cards and debit cards. I have been in Costa Rica 21 days now and still have no money and am in severe pain down my spine starting at the back of my head. Thank god I have family here as I am totally broke, I have a roof over my head and food to eat but I cannot go anywhere or do anything. I am very upset at the way things were handled an apology from the woman who caused me to fall would be nice. If this is America, bullying people, I am thinking about changing my citizenship!

Company: American Airlines, Inc
Country: USA

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