Barnes and Noble
Return / Gift Compalint

Carmel Indiana - Barnes and Respectable Shop:

"Poor Return Policy" Assistant Manger can't create store return credit / choice. General Director of Shop has poor administration instructions.

I delivered two publications on 12-26 and also the shop associate supervisor wouldn't provide a shop credit on Barnes and Respectable available card., REALIZE THAT I DID SO NOT HAVE PAID BILL but thinking they might appear it-up on my credit card, (the only real Credit I've) she stated her program couldn't discover the acquisitions on my card. They stated there program is fresh upgrade plus they never had this issue because the update. A shop credit arrives with a (barnes and noble - card) and-or a complete reimbursement by 12-29. I'll publish a return criticism additionally with Credit / NCB.

I quit the publications using the associate supervisor with my info and stated the supervisor might contact me today. No-call.

The assistant supervisor ought to be ready to create administration choices on the million-dollar plus creating shop without having the overall supervisors okay, I am talking about we're speaking Two Publications.

Assistant Manager must be ready to deal with this little kind of event. I had been not requesting money or perhaps a credit on my credit whatsoever.

Cc: The Better Business Bureau / BBB

Company: Barnes and Noble
Country: USA
State: Indiana
City: Carmel
Site: barnesandnoble.com

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