Magic Jack
Scam and cheating

I ordered the magic jack due to free trial and would not bill for 30 days however at the end said it would bill immediately. So i closed out without hitting the ship now. Guess what order still go processed and shipped out even after I replied to the order email within hours saying I didn't want it if it was billing me now. I then talked to a customer service rep who assured me that i would get a credit back on my card until my 30 day trial and allow 3 days what a shock nothing was done about it after all most a week so i ask today and he says well no credit so i said fine I am shipping it back would have just put return to sender on it previously. I explained don't want to do business with a company that is not standing behind its word for the get go. The red flag should have really been for me when they shipped it without conformation. I even contacted my bank about the charges as well. Customer service is a scam. I highly doubt I will see my money back now even after i return this thing.

Company: Magic Jack
Country: USA
Site: magicjack.com

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