E*trade
Poor service
- 05-23-2008
- 11
It's been close to 2 weeks since I first opened my account and it's still not working. 3 times I was promised a phone call from a supervisor. I am still waiting. Their customer services representatives are useless. I was denied talking to supervisor. Emails to customer service have gone un-responded. It's been 7 days since I was promised a solution in 48 to 72 hours. Etrade offers horrible customer service. I do not recommend this company. They are horrible. Now I expect problems cancelling the process of opening this account but I refuse to give them my money to manage It's been close to 2 weeks since I first opened my account and it's still not working. 3 times I was promised a phone call from a supervisor. I am still waiting. Their customer services representatives are useless. I was denied talking to supervisor. Emails to customer service have gone un-responded. It's been 7 days since I was promised a solution in 48 to 72 hours. Etrade offers horrible customer service. I do not recommend this company. They are horrible. Now I expect problems cancelling the process of opening this account but I refuse to give them my money to manage.
Company: E*trade
Country: USA
Site: us.etrade.com