Etrade.com
Locked account & can't get funds out

Opened both a savings and checking account with etrade.com throught the Internet. Within a week they had collected by opening deposits but will not let me withdraw the funds. Customer service drones only repeat the same script over and over again. Customer Service drone instructed me to send a written letter asking for more information. I have send 3. All ignored. Custopmer Service promised a letter of explanation. None received in 3 months.

This is not a consumer friendly company and I recommend not doing business with them. I have given this advise to all my clients (I'm a CPA).

Company: Etrade.com
Country: USA
State: Virginia
City: Alexandria
Site: www.etrade.com

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