Ebay
Power seller refunded payment and marked item unpaid to avoid negative feedback

I recently contacted a "Power Seller" after I had not received a $175. Crystal wall light after 3 weeks and no communication. The Seller e-mailed me that the item was back-ordered for 2 months. I replied that I could not wait for 2 months and asked to cancel the sale.

Rather than complete a mutual withdrawal, this Seller refunded my payment, marked the "Pay Now" button (indicating that I had never paid for the item), then opened a non-payment, mutual withdraw Dispute. Why? To avoid Negative Feedback and possible Seller suspension when he could not produce the item which had been paid for!

I was unable to leave (negative) feedback because the item shows (dishonestly, that no payment was made).

I filed a Dispute for Non-receipt of item in which there was a reference to the payment transaction number.

Company: Ebay
Country: USA
Site: ebay.com

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