Ebay
Buyer Who Backed Out Left Negative Feedback Under New System

Internet & Web

EBay's new feedback system totally sucks. This give buyers all the willpower to destroy someone's positive feedback that they work so hard on getting. I had a buyer (edsbonebed) win an auction and then decide he didn't want it. He emailed me with a question about the item. I then answered his question and posted it in my item description for others to read as well.

After the auction ended, I sent him his invoice. He emailed saying that since the frame was new and not antique, he decided that he didn't want it and forgot to cancel his sniping bid and that he would not be purchasing the item. Since I am the seller, I could only leave positive feedback for him, but I spoke my mind on it.

He, in turn, left me negative feedback saying that I had deceived him. I did not deceive him in any way whatsoever. He then follows up on his feedback that I have him confused with someone else. Highly doubtful. I emailed ebay to try to remove his negative feedback, but I doubt it does me any good.

This new feedback system does nothing good for the seller. I saw nothing wrong with the old way.

I am just about ready to quit selling on ebay.

He is fairly new to ebay and I've been on there for 4 years. People like him should not be allowed to leave feedback at all.

He is the one who entered into a legal binding contract and then decided he didn't want the item. But, of course, I can't leave negative feedback for him.

He is such a liar.

I am still trying to get ebay to remove his negative feedback.

I have filed an unpaid item dispute and he still didn't pay, so at least I gave him an unpaid item strike, til ebay decides to remove it since he is a buyer.

I don't know what is wrong with ebay these days. I use to love selling on ebay and now I'm trying to figure out where else to go.


Company: Ebay
Country: USA
State: California
Site: ebay.com
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