Aol
Ripoff refusing to cancel membership

I tried to cancel my membership several times over 6-7 months. At first they said I had an annual membership (which I didn't) and couldn't cancel until the end of the year. Then they charged my credit card without my authorization. I think I finally got them to cancel after the next month, it remains to be seen.

Each interaction with them involved multiple phone calls,
unwanted, harassing sales pitches, etc.

Debbie
Bellevue, Washington
U.S.A.

Company: Aol
Country: USA
Site: www.aol.com

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