AT&T Uverse
Sales practices

Throughout a phone to AT&T on another issue, I had been forced by revenue to intall AT&T Uverse. Upon delivery, I came across the statements regarding easy installment and functionality was grossly exaggerated. Study revealed that to acquire the amount of support guaranteed, I'd have to update at many times the regular price. I named to stop and instantly delivered the gear within the presentation supplied by AT&T. Weeks later, I had been charged $170! Used to do not make use of the gear, didn't utilize AT&Tis support whatsoever. After I named AT&T to protest, I had been moved 3 times; necessary to replicate myself every time though I pleaded that I had been at work and so creating tension. AT&T team, and them all, had that "tone" — these were performing ME a benefit. I'd to contact the leader's workplace and supply extra information the next evening. Again experiencing the exact same insolent tone. Caution. This seems to be a control to attract its clients. It's excessively troublesome to STOP this company. Despite the fact that I'd not utilized it, AT&T needed much work on my component to solve the problem. AT&T has severe inter-division communications issues and employees team that's tough in method; without quality capabilities. I direct this towards the leader of AT&T; quit this nonsense. I have been your client for a long time. I am out-of agreement currently, though still a person for my IPhone.

Company: AT&T Uverse
Country: USA
State: California
City: Irvine

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