Comcast Service
Over 10 Calls and Three Hours on Hold to Restore Suspended Service
- 10-06-2012
- 7
I have reached my limit of patience. My Comcast service in Florida is on vacation suspension and I am trying to get the service turned back on. I have made over 10 phone calls, endured almost 3 hours of hold time and when I finally talked to a human, I was sold mistakenly a new service which was inappropriate. One message said service was available 24 hours a day, but when I finally connected to a Florida number, the office was closed. I have never experienced this level of incompetence.
Company: Comcast Service
Country: USA