Hamrick Softwaree (Vuescan)
No support after a year, offers new version, but it does not Download. No phone or internet support to refund payment, I'm stuck with no use for my Nikon LS 5000 ED
- 08-25-2012
- 17
My Vuescan for use with a Nikon LS 5000 film scanner stopped functioning properly. I called Hamrick for support and was offered only a Upgrade for $40. I ordered it for download, but it would not complete. Absolutely no phone or internet support for correction, nor refund of the credit card payment. Only a message that no credits are issued because it makes the purchaser "lazy!" This is a complete about face from my first purchase in 2010. CAUTION, buyers!
Company: Hamrick Softwaree (Vuescan)
Country: USA
Site: hamrick.com