Nomorerack.com
Stay away from this website

I went to the site when they first started. Ordered a couple of things and everything was okay until last December. Ordered something three months later, I called and they did something and I received it a month later. Last month they had a special, I tried to order it before the time ran out, but it wouldn't let me. Today, I used online chat to inquire about a product. Take a look at the result of the chat: You are now chatting with 'Clara'

Clara: Welcome to Nomorerack live chat. Thank you for reaching out. How may I help you today?

You: Regarding the Mark Ciel Ostrich Party Tote Bag. Is this item real ostrich or pvc? Thank you.

Clara: I apologize but unfortunately the only information I have on this product is the information on the website. I can let you know though, that you may return any item within 30 days of receipt of them item for a full refund of the purchase price.

Clara:

You: Yes, but I will have to incur additional shipping cost. That doesn't sound fair, especially in light of the fact that you all do not have information about a product you are selling. Someone should be able to get an answer to a question such as this. The customer should not have to bear the burden.

Clara: I apologize for the inconvenience

You: So, your answer is to not try to find an answer to a customer inquiry? Is there a supervisor or someone I should call for assistance?

Clara:

Clara: You can reach us by telephone at 1-800-538-9798.

Company: Nomorerack.com
Country: USA
Site: nomorerack.com

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