Dell
Two Inspiron Notebooks Needed Major Component Replacements

I'm too angry to go into it all. I'm totally exhausted and exasperated with this company. Just one huge nightmare.

The short story is: I bought an Inspiron notebook in 12. Just as the warranty expired, I had to start replacing major components: modem, hard drive, keyboard, mouse, etc.

Against my better judgment, I believed those rave reviews in the PC magazines, I bought another Inspiron (2650). Within 4 months all major components had to be replaced: motherboard, CD/DVD, keyboard, floppy drive, modem, etc. A real piece of junk.

Now I'm simply trying to replace my power cord and you'd think it was the most complicated request they'd ever received. Customer service (online) doesn't have a clue what they're doing. I've rec'd about 10 emails from 10 different reps saying 10 different things and all I want is a lousy power cord.

Needless to say, I'll never, ever buy from them again.

Company: Dell
Country: USA
State: Texas
City: Round Rock
Site: dell.com

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