Comcast
Promotional $19.99 Internet Rate Ignored and Billed $59.00

I've been with Comcast for about 2 years now. When I agree to extend their promotional internet service for $19.99 after informing them about disconnection due to 300% price hike they agree to extend their service with initial terms however they start charging my account with $59.00 for this account. I faxed them a proof of their own advertised offer with $19.99 promotion, but they claim I agree for this price hike. They don't have any written or recorded consent indicating my acceptance of this outrages claim. I call numerous times asking them to adjust their monthly fee according to their own solicitation offer. I guess I would have to disconnect again if they refuse.

Company: Comcast
Country: USA
State: California
City: San Francisco

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