Mailstreet
Dba Apptix 10 years of service, then boom, double the price

After 10 years of service, I pay about $16.95 a month for a hosted email exchange - Microsoft Outlook.

Now they want $20 bucks a month additional for "premium Service".

Their reply to my request to lower costs, is cut and pasted below.

What a rip!

Dear Name redacted

I understand you are concerned about the Premium Support Program. However, this is now our corporate policy to ensure we continue to provide a premium service and is being applied to all customers - our Billing Department does not have the authority to eliminate or reduce the cost of the service. There are no other support plans or prices.

Respectfully,

Alissa M
MailStreet Support
support@mailstreet.com

1-866-433-8787 x 2

Previous correspondence related to this issue listed below:

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From: Name redacted

5/29 3:59: 01 PMEastern

I want to lower my support price. What options do you have. Seems silly to pay $20 bucks a month, more than the actual cost of hosting.

Money is tight, what can you do?

Name Redacted

Company: Mailstreet
Country: USA
Site: mailstreet.com

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