Ebay
Seller refunded buyer's non-delivery claim on phone shipped abroad
- 05-22-2012
- 34
Here is one for the books!
Ebay RIP OFF. If you are a Ebay Seller you should never sell outside your own country.
This is what happened to me. I went and sold a cell phone on Ebay. A HTC Inspire.
Ebay Item # 120868494597
The sale date was march 6. I shipped the item out on March 8th.
I still have a copy of the US customs form with the name and address of the buyer. Which match
the same address and name the buyer provided to paypal for shipping.
The buyers Info
Olexiy Levenshtein
Kremlyovskaya str 55 - 2
Zaporozhye, ZP 69041 Ukraine
Well about a month later the guy decides to file a case with Ebay stating he never received his ITEM
I contacted Ebay and the woman who answered the phone said that they do not offer seller protection. Unfortunately when you ship something over seas using the Post Office they don't have a way to track the item.
The only thing they offer is a US Customs form number.
Tracking Number: LC316244848US Carrier: USPS
They said unless I have a signature or a proof of delivery that I am screwed basically.
Now I am out almost 200 USD.
HTC Inspire 4G - 4GB - Black (AT&T) Smartphone W / Bluetooth Item # 120868494597 $182.50 USD
Amount $182.50 USD
Item Total: $182.50 USDSales Tax:
Shipping: $7.99 USDSeller discount or charges: $0.00 USD
Total amount: $190.49 USDFee amount: -$7.73 USDNet amount: $182.76 USDDate:
Mar 6Time: 23:18: 54 ESTStatus:
Refunded by eBay that means They took money out of my paypal to refund the buyer.
I have shipped to Europe in the past with out any problems. I have even shipped to Asia IE Japan once no problems what so ever. After 45 days if a buyer Claims he or she did not receive an item Ebay will refund the buyer. And if they live over seas you have no way of delivery confirmation unless you use UPS or Fed X which they charge a very high price to ship over seas unless its US and Canada.
Between Ebay and the Ukrainian buyer I have been Ripped off!
Don't do business with the above listed or you could be the next victim of a ripoff! I know I was.
Company: Ebay
Country: USA
Site: ebay.com