EBay
Item returned via UPS to eBay, buyer refunded and seller lost item

I sold an item on eBay, Number 190834586511. The buyer saw what he had bid on and then wanted to get a partial refund. I don't offer refunds. He put a negative remark on me and then contacted eBay to file a complaint that the item was not as described. EBay ruled in his favor. They gave the buyer a UPS label to mail it to me. My address of record is a PO Box. UPS does not deliver to PO Boxes. I called eBay to give my work address for delivery. UPS claimed they couldn't deliver it. Ebay reimbursed the buyer $646 from my credit card. UPS sent it to EBay in San Jose. EBay then UPS's it to the buyer. I DON'T have the item AND I am out the cost of the item. The buyer got his money back AND has the item. EBay says it is my fault for not going to UPS Corporate 20 miles from here to pick up the package when I had the chance!

Company: EBay
Country: USA
State: California
City: San Jose
ZIP: 95125-5905
Address: 2105 Hamilton Avenue
Phone: 4083767400
Site: ebay.com

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